Privacy Policy
At Bhasha Setu, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our online language classes, and engage with our other services, including foreign language courses, corporate training, and cultural immersion programs.
Information We Collect
We collect various types of information, including personal data, to provide and improve our services.
- Personal Information You Provide Directly: This includes information you give us when you register for a course, fill out a contact form, participate in a survey, or communicate with us. Examples include your name, email address, phone number, physical address, and payment information (processed securely by third-party payment processors).
- Usage Data: We automatically collect information about how you access and use our online platform. This may include your IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages, and other diagnostic data. This helps us understand how our services are used and to improve your experience.
- Course Performance Data: For students enrolled in our language courses (beginner to advanced), we may collect data related to your progress, test scores, assignments, and participation to assess your learning and provide tailored feedback.
How We Use Your Information
We use the information we collect for various purposes, including:
- To provide and maintain our services, including facilitating foreign language courses, online classes, and corporate language training.
- To process your registrations and payments for courses and proficiency testing.
- To communicate with you, respond to your inquiries, and provide customer support related to our language learning programs.
- To personalize your learning experience and recommend language courses or cultural programs that may be of interest to you.
- To monitor and analyze usage and trends to improve the functionality and quality of our website and course content.
- To detect, prevent, and address technical issues or security concerns.
- To comply with legal obligations and resolve disputes.
Disclosure of Your Information
We may share your information in the following situations:
- With Service Providers: We may share your information with third-party vendors and service providers who perform services on our behalf, such as payment processing, website hosting, data analysis, email delivery, and customer service. These service providers are obligated to protect your information and may only use it for the purposes for which we disclose it to them.
- For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
- With Your Consent: We may disclose your personal information for any other purpose with your consent.
Data Security
The security of your data is important to us. We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure.
Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal data:
- The right to access and receive a copy of your personal data.
- The right to rectify inaccurate or incomplete personal data.
- The right to request erasure of your personal data under certain conditions.
- The right to restrict the processing of your personal data under certain conditions.
- The right to object to the processing of your personal data under certain conditions.
- The right to data portability, allowing you to obtain your data in a structured, commonly used, and machine-readable format.
To exercise any of these rights, please contact us using the contact details provided below.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Bhasha Setu
2847, Gandhi Marg,
Floor 8,
Mumbai, Maharashtra, 400001,
India